Cancellation & Appointment Change Policy
I am a small appointment-based business, and in order to provide you and other clients with exceptional customer service, I ask that you provide a minimum of 24 hours notice if you wish to cancel, change, or reschedule your appointment.
I deeply appreciate your business and value you as a client. Since I turn away other clients to hold your appointment, any cancellations with less then 24 hours notice may be charged in full. If you need to cancel part of an appointment, please do so with minimum of 24 hours notice as well. It is also time I have set aside especially for you and I would appreciate the opportunity to fill the time with another appointment.
If you need to cancel, change, or reschedule your appointment, please call or text me at 206.406.0388 or email me at cmcrespinel@yahoo.com at least 24 hours in advance of your appointment.
Arrival
I understand that sometimes being late is outside of your control. I will always do my very best to accommodate a late arrival by performing as much of the service(s) as possible. Please plan ahead and make sure you have the correct address and directions, and allow time for any traffic or parking difficulties. Service(s) not able to be performed due to a late arrival may be charged in full.